Who: Cadbury is one of the world’s largest chocolate producers and is a household name all over the world. Based in the UK, Cadbury’s chocolate and other confectionery products are sold worldwide.

Problem: To create brand awareness while simultaneously introducing Cadbury’s new chocolate collection in an innovative way.

Question: How should the company engage with vast audiences without having any data on customers?

Solution: Cadbury adopted an approach that utilized the Facebook profiles of their customers as a source of data.

Question: How to gradually build excitement based around the introduction of a new chocolate collection?

Solution: Utilizing a personalized video campaign, Cadbury's engagement with customers was a tremendous success. 90% of viewers watched their personalized video to the end and was shared via social media millions of times.

To find out exactly how, download this free case study.