Brand loyalty is critical for a healthy bottom line. But how can you ensure you’re chosen over competitors time and time again?
To build long-lasting connections with customers, you need meaningful engagement. This case study explores how Zurich did exactly that by delivering relevant, personalized renewal information in an engaging video format, creating a more seamless — and human — customer experience.
Calculating your company's individual retention rate
The benefits of insurance customer retention
How to leverage a modular video format to save time
The secret to a top-tier customer experience
Strategies to make insurance renewals engaging
Results from Zurich’s video campaigns