Zurich Uses Personalized Video to Increase Customer Loyalty

Zurich Uses Personalized Video to Increase Customer Loyalty

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Zurich Uses Personalized Video to Increase Customer Loyalty

In this case study we explain the ins and outs of raising retention, minimizing churn and growing a family of brand loyalists. Specifically, you'll learn...

How to calculate your company's individual retention rate, which you can then compare against the an "ideal" retention rate

Customer Retention 101: What is it and why is it important?

The true cost of customer churn as well as the leading causes of churn

How to marry a product or service with a top-tier customer experience to create the ideal environment for customer loyalty to thrive

How to improve your retention rate whether you're a B2B or B2C company

...and more!

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